Jam location Printer message What to do
7 Output expander [x]‑page jam, remove paper, open
expander rear door. Leave paper in
bin. [43y.xx]
Open the rear door of the output expander, and then
remove the jammed paper.
8 Upper rear door [x]‑page jam, open upper rear
door. [202]
Open the rear door of the printer, and then remove
the jammed paper.
9 Upper door and rear
duplex area
[x]‑page jam, open upper and lower
rear door. [231–234]
Open the rear door of the printer and the rear duplex
area, and then remove the jammed paper.
10 Mailbox [x]‑page jam, remove paper, open
mailbox rear door. Leave paper in
bin. [41y.xx]
Open the rear door of the mailbox, and then remove
the jammed paper.
11 Staple finisher rear
door
[x]‑page jam, remove paper, open
finisher rear door. Leave paper in
bin. [451]
Open the rear door of the staple finisher, and then
remove the jammed paper.
[x]‑page jam, lift front cover to remove cartridge. [200–201]
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
1 Lift the front cover, and then pull down the multipurpose feeder door.
2
1
Clearing jams 265
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