Diagnostic information 2-7
4061-xx0
StapleSmart finisher
Symptom Action
Finisher does not staple. Go to “StapleSmart finisher service check” on page 2-123.
Printer does not recognize StapleSmart
Finisher Option as being installed.
Go to “StapleSmart finisher service check” on page 2-123.
Close Top Cover displayed. Unable to clear
or reset message (POST incomplete).
Go to “StapleSmart finisher service check” on page 2-123.
Close Finisher Side Cover displayed.
Unable to clear or reset message (POST
incomplete).
Go to “StapleSmart finisher service check” on page 2-123.
Paper feeds into finisher option output tray.
Paper is not stapled and paper does not
align with the right side.
Go to “StapleSmart finisher service check” on page 2-123.
Paper feeds into finisher option. Paper
aligns with the right side. The stapler does
not staple.
Go to “StapleSmart finisher service check” on page 2-123.
Paper is transported into the output tray but
is not stapled.
Go to “StapleSmart finisher service check” on page 2-123.
Stapled sheets are not transported to the
output tray.
Go to “StapleSmart finisher service check” on page 2-123.