8 Service
It is recommended that the pump should be serviced every 5 years. The
pump should then be returned to a Service Technology Centre.
Our products are supported by a world-wide network of Service
Technology Centres offering a wide range of options including:
▪ Complete remanufacturing (includes 6 months warranty)
▪ Exchange pump (includes 12 months warranty)
Both services include decontamination, repair, rebuild, and test to factory
specication.
A local Service Technology Centre can also provide trained engineers to
support the exchange pump option. For more information about service
options, contact us or the nearest Service Centre.
8.1 Leybold Service
Whenever you send us equipment, indicate whether the equipment is
contaminated or is free of substances which could pose a health hazard. If
it is contaminated, specify exactly which substances are involved. You
must use the form we have prepared for this purpose.
The form Declaration of Contamination for Compressors, Vacuum Pumps
and Components is available on www.leybold.com-> Downloads ->
Download Documents.
Attach the form to each pump. This statement detailing the type of
contamination is required to satisfy legal requirements and for the
protection of our employees.
We will return to the sender any equipment which is not accompanied by a
contamination statement.
Note:
Do not take the enclosure off, the pump must be returned to a Service
Technology Centre for maintenance