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Copyright © LG Electronics Inc. All rights reserved.
Only training and service purposes
TROUBLE SHOOTING
BEFORE CALLING FOR SERVICE
Before you call for service, review this list.It may save you time and expense. The list includes common occurrences that are not
the result of defective workmanship or materials in this appliance.
PROBLEMS POSSIBLE CAUSES SOLUTIONS
Range is not level • Poor installation.
• Poor floor.
• Floor is sagging or sloping.
• Kitchen cabinet alignment may
make range appear unlevel.
• Place oven rack in center of oven. Place a
level on the oven rack. Adjust leveling legs
at base of range until the oven rack is level.
• Be sure floor is level and is strong and
stable enough to adequately support range.
• Contact a carpenter to correct the situation.
• Be sure cabinets are square and have
sufficient room for range clearance.
Top burners do not light or do
not burn evenly
• The plug on range is not
completely inserted in the
electrical outlet.
• Burner slits on the side of the
burner may be clogged.
• Improper burner assembly.
• Make sure the electrical plug is inserted into
a live, properly grounded outlet.
• Remove the burners and clean them. Check
the electrode area for burned-on food or
grease. See the “CARE AND CLEANING
OF THE RANGE” section in user’s guide.
• Make sure the burner parts are installed
correctly. See the “CARE AND CLEANING
OF THE RANGE” section in user’s guide.
Burner flames very large or
yellow
• Improper air to gas proportion. • If range is connected to LP gas, contact the
technician who installed your range or made
the conversion.
Surface burners light but the
oven does not
• The oven gas shut-off valve may
have accidentally been moved
during cleaning or moving.
• Make sure that the oven gas shut-off valve
is fully open.
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