LG M2241A - TROUBLESHOOTING; General Issues

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ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
General
The Monitor set does not operate properly
Problem Resolution
The remote control doesn’t work
y
Check to see if there is any object between the product and the remote
control causing obstruction. Ensure you are pointing the remote control
to the monitor set.
y
Ensure that the batteries are installed with correct polarity ( to , to
).
y
Ensure that the correct remote operating mode is set: TV, VCR, etc.
y
Install new batteries.
Power is suddenly turned off
y
Is the sleep timer set?
y
Check the power control settings. Power interrupted.
y
If the Monitor set is switched on and there is no input signal, it
will switch off automatically after 15 minutes to save the power
consumption.
y
When a broken file was played in the USB mode, the Monitor set
may turn off. Please check the file in your usb storage.
The video function does not work.
Problem Resolution
No picture & No sound
y
Check whether the product is turned on.
y
Try another channel. The problem may be with the broadcast.
y
Is the power cord inserted into wall power outlet?
y
Check your antenna direction and/or location.
y
Test the wall power outlet, plug another product’s power cord into
the outlet where the product’s power cord was plugged in.
Picture appears slowly after
switching on
y
This is normal, the image is muted during the product startup
process. Please contact your service center, if the picture has not
appeared after five minutes.
No color, poor color, or poor picture
y
Adjust Color in menu option.
y
Keep a sufficient distance between the product and the VCR.
y
Try another channel. The problem may be with the broadcast.
y
Are the video cables installed properly?
y
Activate any function to restore the brightness of the picture.
Horizontal / vertical bars or picture
shaking
y
Check for local interference such as an electrical appliance or power tool.
Poor reception on some channels
y
Station or cable product experiencing problems, tune to another
station.
y
Station signal is weak, reorient antenna to receive weaker station.
y
Check for sources of possible interference.
Lines or streaks in pictures
y
Check antenna (Change the direction of the antenna).
No picture when connecting HDMI
y
Check that your HDMI cable is High Speed HDMI Cable.
If the HDMI cables are not High Speed HDMI Cable, flickering or no
screen display can result. Please use the High Speed HDMI Cable.