9
5 attempts to enter your screen unlock
information. If you used up all 5 opportunities,
you will have to wait 30 seconds to attempt
unlocking the phone again.
When you can’t recall your Unlock
Pattern, PIN, or Password:
If you logged into a Google account on
the phone and failed to use the correct
pattern 5 times, tap Forgot pattern? You
will be required to sign in with your Google
account and prompted to create a new
unlock pattern.
If you have set a backup PIN, you can
unlock the screen with keying in the backup
PIN.
If you haven’t created a Google account on
the phone or you forgot your PIN, Password,
and the backup PIN, you need to perform a
hard reset.
n
Caution
If you perform a hard reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.
Read ALL steps before attempting.
1 Turn the phone off.
2 Press and hold Volume Down Key +
Power/Lock Key
at the same time.
3 Release the keys when the FACTORY HARD
RESET screen appears.
4 Read the warning and press the Power/
Lock Key
to confirm. Press any other
key to cancel.
5 Press the Power/Lock Key to confirm
once more or press any other key to cancel.
6 Your device will perform a hard reset.
5. Using Safe Mode and
System Recovery
Using Safe mode
To recover your phone when malfunctioning.
1 Turn off your phone and reboot. When you
see the booting animation
(Rethink Possible
SM
)
press and hold the Volume Down
Key
. Your Home screen will then be
displayed with the words "Safe mode" in
lower left corner.
2 From the Home screen, tap the
Menu Key
and tap All settings > General tab >
Applications.
Important notice
To Next Page
Loading...
