LG VR9647PS - Before You Call for Service

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BEFORE YOU CALL FOR SERVICE
Confirm before reporting the failure of Robot Cleaner.
Problem Solutions (Reference page)
The power supply cannot be
turned on.
Check that the power switch is turned on. (Page 16)
The power supply
automatically turns off.
This is not a failure. Robot Cleaner has its own power saving function.
If it is not used for ten minutes after the power supply is turned on,
the power will automatically turn off. (Page 18)
The Robot Cleaner will not
charge.
►Check whether the main power switch is turned on.
►Remove objects around the home station. (Page 16)
►Conrmthatthepowersupplyisconnectedtothehomestation.
(Page 15)
►Wipe the charging terminals with a dry cloth.
Suction power becomes weak. ►Check whether there is foreign material blocking the suction port.
(Page 49)
►Empty the dust bin. (Page 47)
►Cleanthedustbinlter.(Page48)
Noise becomes louder. ►Conrmthatthedustbinhasbeenmountedproperly.
►Conrmthatthedustbinlterhasbeenmountedproperly.
(Page 48)
►Check whether foreign material is caught in the brush. (Page 49)
The Robot Cleaner will not
activate.
►Conrmthatthepowerswitchisturnedon.(Page16)
►Conrmthatthebatteryhasbeencharged.(Page19)
The lower brush does not
rotate.
►Clean the brush. (Page 49)
►Conrmthatthebrushhasbeenmountedproperly.(Page49)
Movements or travel path are
abnormal.
►Carefully wipe the sensors with a dry soft cloth. (Page 50)
►Iftheultramicrobermopisattached,conrmthatitismounted
properly. (Page 26)
►Turn the main power switch off and on.
The Robot Cleaner cannot
be activated with the remote
control.
►Replace the remote control batteries. (Page 13)
►Conrmthatthecontroliswithinthecoverageareaofthemain
unit, which is less than 3 m. (Page 13)
►Check whether the main power switch is turned on. (Page 16)