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If an audio device is selected prior to dialing, then only explicit dialing is supported. Both explicit and
implicit dialing are allowed if the audio device is selected after dialing. Explicit dialing before the audio
device is selected is called “on-hook dialing”.
When an audio device is selected before dialing, a call appearance (for making the call) is also indirectly
selected. The SPA941 will pick the first available call appearance, in descending order, starting with Line
Key One. If no call appearances are available, no audio devices are selected.
A call appearance can be explicitly selected by pressing the corresponding line key. An audio device is
selected automatically based on the device’s programmed preferences. (Set by pressing menu Æ
Preferences Æ Preferred Audio Device, or by accessing the User tab of the web based interface.
Answering Calls
A line key LED rapidly blinks red when a call is incoming. The user can answer the call by:
• Selecting an audio device.
The SPA941 will answer the ringing call. If there are simultaneous incoming calls, the call ringing on
the lowest numbered line key is answered.
• Pressing the corresponding Line Key. The default audio device will be automatically selected.
Ending Calls
When a call is in the active state (not on hold or parked), the call can be ended by turning off the currently
selected audio device. A call in a standby state cannot be ended; it must be brought back to the active
state first.
Hold and Resume
An active call can be placed on hold by
• explicitly pressing the Hold key, or by
• pressing another Line Key (to answer an incoming all, resume a held call, or start a new call).
When a call is on hold, the corresponding Line Key LED slowly blinks red. To resume a call that is on
hold, press the corresponding Line Key.
When the phone is hosting a three way conference, two call appearances are in the connected state.
Pressing the Hold key places both calls on hold. The calls can be individually brought back to the
connected state by pressing the corresponding Line Keys.
Call Waiting
The Call Waiting function is activated when a device has a call in the active state and another call is
incoming. The phones in the SPA series do not support multiple calls on the same Line Key. Incoming
calls are assigned to an unused Line Key, causing the Line Key to quickly blink red. (Note that the Voice
Mail Waiting Indicator also blinks red whenever there is an incoming call.) The phone will not ring.
However, to alert the user, the call waiting tone is played into the active audio device.
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