DRAFT
© 2003 - 2005 Linksys, a Division of Cisco Systems Proprietary (See Copyright Notice on Page 2)
19
call is connected with the call on hold. Otherwise, the user is prompted to select which Line Key to
transfer the call to.
Notes:
• At the completion of call transfer operation, the holding call peer will be the transferee, and the
connected or proceeding call peer will be the transfer target.
• The case where a call transfer is completed when the transfer target is ringing is called a semi-
attended call transfer. This is different from a blind transfer which is described in the next subsection.
Blind Call Transfer
A blind transfer allows the user to transfer a call without speaking with the receiver of the transferred call.
For the user, the call ends as soon as the transfer target’s phone number is dialed. The underlying
mechanism is the user’s phone sends the contact information for the transfer target to the phone of the
other party on the call. The information is carried in a signaling message. When the message is sent, the
user’s phone is dropped from the call and the other party’s phone automatically dials the transfer target.
To perform a blind transfer press the bxfer soft key and then dial the target number. The bxfer soft key
will automatically become active during a call, but it may not be visible on the display. If the bxfer key is
not visible, press the left / right direction arrows on the directional rocker know until it scrolls onto the
display.
Some older SPA phones do not have bxfer soft keys. To perform a blind transfer on these older devices,
during the call, press the xfer soft key, or the Line Key of an unused line. (There must be a spare line
available to perform the transfer.) Once the new dial tone is heard, enter *98; the phone will prompt the
user to enter the phone number of the transfer target. Enter the number to complete the blind transfer. If
the user’s phone has more than one call on-hold on, the last call placed on hold will be the one
transferred.
Call Back
This service mimics the call back service offered by the PSTN. The user can activate this service on a
busy number such that he will be called back as soon as the busy number becomes available. The
SPA941 (and other members in the SPA family) implements this feature by repeatedly dialing the busy
number periodically until the called party rings or answers, or until the service order is canceled by the
user or expires. For that reason, it is better referred to as the repeat dialing service.
To activate this service, the user selects a Line key and enters *66 (Call back activation code). The
SPA941 then uses this call appearance to call the last called number. The retry period and expiration time
are configurable. To cancel the service, the user picks up any line and enter *86. When call back service
is active, the corresponding Line key will blink in green. The user can still use this line to make or answer
calls; when that happens the call back service is temporarily paused until the call appearance is idle
again.
To Next Page
Loading...
