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When the call back number rings or answers, the call appearance will ring also like a normal incoming call
(the ring to be used is the default ring for the corresponding extension for that Line key). If the call back
party answers the call before the local user does, the SPA941 sends holding tone to the call back party. If
the local user picks up the call back Line key first, he will hear ring back tone like a regular outbound call.
Message Waiting Indication (MWI)
The SPA941 indicates message waiting in 2 ways:
1. Turning on the red MWI light - LED (with an envelope icon right above LED) on the phone.
2. Playing stutter tone instead of regular dial tone. The MWI light only applies to new message
indication received on Extension 1. It will not be turned on or off due to new message indication
received on the other Extensions [2 – 4]. On the other hand, the SPA941 can be configured to play a
stutter tone on the individual call appearance according to the message waiting state of the
corresponding Extension “X”.
Accessing Voice Mail
The SPA941 has a VM retrieval key for quick access to voice mail. If a voice mail access number or URL
is not specified, pressing the key brings up a screen where the user can enter the appropriate
information. This information can also be entered from the web page or downloaded via provisioning.
The SPA941 will attempt to call the voice mail number or URL if there is an idle call appearance available.
Muting Calls
The user can mute the audio input into the phone when an audio device is switched on, by pressing the
MUTE key. To un-mute, press the MUTE key again. If no audio device is on, pressing the MUTE key has
no effect. When switching from the speaker phone to the handset, the phone is automatically un-muted.
Shared Call Appearances
The SPA941 supports shared call appearances in association with a Broadsoft application server. An
extension can be shared by two (2) or more stations. Any call appearances on a shared extension is a
shared call appearance. At any given time, each station sharing a call appearance can monitor the state
of the call appearance. A station can select a share call appearance to make a call only if the call
appearance is not being used by another station. All stations will ring on an inbound call to the shared
call appearance extension. Whoever picks up the call first will take the call. When a call is placed on
hold by one station, it can be resumed from another station sharing the same call appearance.
Additional methods for shared call appearances per vendor application server implementation are being
added to the SPA941 and will be available in future firmware releases. Please contact sales@linksys.com
to inquire about roadmap / development schedules.
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