Reference 55-85
User manual
136
Troubleshooting
Problem Possible cause Remedy / Instructions
Despite video or music file being played back,
no sound can be heard.
a) The TV set is set to mute or the volume has
been turned down too much.
b) An audio device that does not exist or that
is not connected, is registered under
System settings ט Connections ט
Sound components (e.g., HiFi/AV am-
plifier).
a) Increase the volume by pressing the V+ key
on the remote control for a longer time. This
will also cancel any mute setting.
b) Connect the audio device and switch it on.
In the Sound components wizard change
back to TV speakers.
A media file that is displayed can not be played
back.
The format of the file is not supported (see also
limitations in chapter Technical data, section
Media – File formats supported.
No remedy.
Characters received in the WLAN code of the
wireless router cannot be entered for the
network configuration at the TV set.
The device does not support all special
characters.
Change the WLAN key of the router.
When searching for wireless routers, no
device is found.
The router is not ready for wireless
communication.
Check your wireless router.
Try to make the connection again a few
minutes later.
To Next Page
Loading...
Need help?
General