37
Troubleshooting
Problem Solution
No video displayed on
the monitor
• Press and hold the
button for 3 seconds to power
on the monitor.
• Monitor is out of batteries. Plug
in the monitor power adapter.
• Video Off mode is on. Press
any button to turn the screen
back on.
• Power save mode is on. Press
any button to turn the screen
back on.
• If none of the solutions above
work, press the Reset button on
the back of the monitor.
Monitor screen keeps
turning off
• The monitor battery is low. Plug
in the monitor power adapter.
• Power save mode is on. Press
any button to turn the screen
back on.
The camera is not
detected; “Out of Range”
is shown on the monitor
• Make sure the camera is
powered on.
• The camera and monitor may
be out of range. Extend the
antennas on the monitor and
camera or move the monitor
and camera closer together.
• You may need to pair the
camera and the monitor
again. See “Pairing Additional
Cameras” on page 33 for
details.
• Wrong channel selected.
Press
repeatedly to select
a channel with a camera
connected to it.
Feedback / squealing
noise coming from the
monitor
• Your camera and monitor may
be too close to each other.
Move them further apart.
• Lower the monitor volume.
Touch buttons on the
monitor aren’t working
• Press the Lock button (
) on
the side of the monitor to unlock
the touch buttons.
Display is frozen • Press the Reset button on the
back of the monitor to reboot.
Settings and saved files are
unaffected.
Product Support is available 24/7 including product
information, user guides, quick start guides, and FAQ’s
at www.lorexbaby.com/support
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