Chapter 12 Troubleshooting MASTER-K
12-7
12.3 Troubleshooting questionnaire
If you need to contact LGIS for assistance, please fill the following questionnaire form before
call or fax to the nearest LGIS representative.
If you have a problem with special function module or communication module, fill the
questionnaire form included the module also.
1) Telephone and FAX number TEL :
FAX :
2) The model of PLC
3) Details of each modules
① CPU module :
② O/S version :
③ Serial number of module :
④ Version of Handy loader / KGL-WIN :
4) General description of system and devices to be controlled.
5) CPU module operation
① Key switch operation ( )
② KGL-WIN or remote operation ( )
③ Memory module operation ( )
6) The STOP LED is flickering? Yes ( ) No ( )
7) The error massage given by KGL -WIN :
8) A list of things you have already tried to remedy the problem :
9) Error occurrence condition
• Periodical Constant interval ( ) Related to environment ( )
Related to a particular sequence program ( )
• Non-periodical
10) More information about error ( Please describe as detail as possible )
11) System configuration diagram
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