Masport MG 3000 STD NG - Troubleshooting Guide

TROUBLE-SHOOTING
The following table lists possible problems and their likely causes. Most of these will require a
professionalservicemanandwerecommendthatthisworkbeperformedbyanAuthorisedTechnician.Ifa
problemcannotbesolvedafterreferringtothistable,pleasecallyourMasportgasfireDealerforhelp.
PROBLEM POSSIBLECAUSE(S) SOLUTION
Pilotwillnotlightandthereis
nostrongbluespark.
Faultybatteryinigniter(Santa
Feonly).
FitanewAAalkalinecellin
igniter.(Seeroutine
Maintenance).
Faultyelectrodewireorwire
connection(s).
Makesurewireisnotshorting
andconnectionsarefirmateach
end.
Pilotwillnotlighteven
thoughthereisastrongblue
spark.
Incorrectlightingprocedure. Followtheinstructionsinthis
manual.
Nogassupplyatheater. Checkforclosedgasvalve(s)or
faultygassupplylines.
Pilotfilterorjetblocked. Replacethefilterincontrolvalve
(BostonandOdessaonly).Clean
jet(Bothmodels).
NofuelinLPGsystem. ReplenishLPGsupply.
Pilotstaysalightbutmain
burnerwillnotlight.
Thermostat,(SantaFemodels),
isswitchedtoOFForsettoa
lowtemperature.
Checkthermostatsetting.Switch
toONorturntoahigher
temperature.
Smelloffluegasintheroom. Fluegasspillingfromthe
draughtdiverterattherearofthe
heater(BostonandOdessaonly).
Checkforflueblockage,negative
airpressureintheroomor
circumstancescausingdown-
draught.
Smellofgasintheroom. Pipefittingsmaybeleaking. Checkalljointsforleaks,
includingthegassupplysystem,
thepilotlightsupplytube,the
mainburnersupplytubeandall
connectionstothecontrolvalve
andpressurereducingvalve(NG
models).UseONLYaproper
leakchecksolution.NEVER
USEANOPENFLAMETO
CHECKFORLEAKS.
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