PROBLEM POSSIBLECAUSE(S) SOLUTION
Athincoatingofblacksoot
formsinsidetheglass.
Combustionairsupplyrestricted. Cleanallprimaryandsecondary
airpassageways.
Over-supplyofgas. Adjustgasdeliverypressureat
testpoint.
Logsoutofposition. Arrangelogscorrectly.
Awhitecoatingformsinside
theglass.
Residuesofnewlogsbeing
burnedoff.
Followglasscleaningdirections
underCleaningInstructions.
Fanhumsbitthereispoorair
circulation.
Dirtyfanimpeller. Disconnectelectricalpower.
Removefanandcleanimpeller.
Fanwillnotrun. Nopowertofan. Makesurethefanplugisfirmly
homeandthatfanswitchisnotin
theOFFposition.Checkthatthe
powersocketworkswithanother
appliance.
Fluelessheater(SantaFe)
shutsdownrepeatedly.
Oxygeninroomairdepleted. Providefreshairventilationinto
room.
CLEANINGINSTRUCTIONS
Theoutsideofthecabinetandglassshouldneednomorethananoccasionalwipewithadampclothto
removeanydustwhichmayhavesettled.
Allvisibleflamegasheaterscanproducesmallamountsofsoot,particularlyifthecombustionairentry
slotsundertheheaterareobstructedortheaerationairinletsarecloggedwithlint.
Afteralongperiodtheinsideoftheglassmayrequirecleaning.Todothis,carefullyremovethethree
glasspieces(SeeGlassRemovalandAssembly,page7),andcleantheirinsidesurfaceswithanon-
abrasiveclothandanon-scratchingtypehouseholdcleaningliquid.Replacethepartsasdetailedon
page8,keepingfingerprintsofftheinsideglasssurfaces.
No other user maintenance should be necessary. If you require any other service or adjustments,
contactyourInstallerorDealer.
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