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Matrix Telecom Proton 308 - Class of Service (COS)

Matrix Telecom Proton 308
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36 PROTON 206/308 V1 System Manual
Use following command to clear all the features on a station:
343-Station
Where,
Station is from 21 to 28.
Following features of the station are cleared:
•Alarm
Auto Call Back
Call Forward/Follow me
Dynamic Lock
Hot-Outward Dialing
Hot Line
Walk-In Class of Service
Example:
Clear all the features on station 25, dial
343-25
Class Of Service (COS)
What’s this?
From the viewpoint of utilizing the features of a PBX, all users in an organization are not equal. Some users are
important and their time is more valuable. Further, their nature of job also differs. Keeping this diversity in mind,
it is imperative that the features they need from a system differ from person to person.
The feature requirements can also vary from time to time. For example, the features required during day time
and during night time need not be the same.
It is the system’s responsibility to allow or deny a feature access to a user depending on his needs. The system
should support flexible allocation of features to different users. This accessibility of different features for a user is
known as his Class of Service (COS).
How it works?
The PROTON 206/308 supports very flexible COS programming. Each user can be assigned different COS
depending on his and the organization’s needs. All the features supported by the system are presented in form
of a list.
Each feature in the list is identified with a 2-digit number (Feature Index).
Following table lists all the features with feature index to be used during programming:
Feature Name Feature Index
Internal Dialing 00
Call Hold + Call Park 01
Call Transfer 02
Conference 03
Call Pick Up 04
Hot Outward Dialing 05
Dynamic Lock 06
Alarm 07
Call Forward 08
Call Follow Me 09

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