Matrix Telecom Proton 308 - Trunk Access

PROTON 206/308 V1 System Manual 75
PROTON 206/308 does not work in power down mode:
• Check the power down relay of the respective trunk port.
One Station is not working:
• Please change the telephone instrument and check the station.
• Please check wiring of that station.
When I call Station 21 the call goes to Station 22:
• Dial 130 from station 21 (your call might have been forwarded).
Station not ringing:
• Check ringer volume of the telephone instrument.
• Try replacing the telephone instrument.
• Dial 130 to disable call forward/call follow me feature.
Station found busy:
• Check whether handset is properly kept on the cradle.
• Try replacing telephone instrument.
• Check wiring.
Station cannot dial:
• Try replacing telephone instrument.
• Ensure dialling is not disabled through programming.
Incoming Call does not land correctly:
• Ensure proper programming of trunk landing group for the trunk.
• Check for Call Privacy from incoming calls.
• Check the time programmed in the PBX. This is a time sensitive feature.
If your question still remain unanswered, please contact our authorised dealer.
Trunk Access
What’s this?
• A station can be allowed/disabled access to a trunk/s separately during daytime and nighttime.
• A station can access the trunk/s by dialing ‘0’ or ‘5’ or ‘61’ or ‘62’ or ‘63’.
• A station can be given access to trunks selectively. Station A can be given access to L1 and L2. Whereas
station B can given access to L2 and L3. Station A can access L1 and L2 either by dialing ‘61’ or ‘0’ and ‘5’.
Whereas station B can access L2 and L3 either by dialing ‘62’ and ‘63’ or ‘0’ and ‘5’.
• A trunk can be programmed in group ‘0’ and/or group ‘5’. If a trunk is programmed in group ‘0’ it can be
accessed by dialing ‘0’ and if a trunk is programmed in group ‘5’ it can be accessed by dialing ‘5’.
How to program?
Use following command to program trunk access during daytime:
331-Station-Trunk....Trunk-#
Where,
Station is from 21 to 25.
Trunk.....Trunk is 1, 2 or 3.
Terminate the command with ‘#’.
Use following command to program trunk access during day time for all the stations:
331-*-Trunk......Trunk-#