8.4 CustomerService-Returnsand/orRepairs
If you need technical assistance regarding the
use, or you encounter a problem that requires
servicing or repair, contact PIEZOSURGERY
Returning products for any reason, requires
Please provide the following information:
• Data of the owner with telephone
number;
• Product name;
•
•
of the malfunction;
• Photocopy of delivery note or purchase
invoice of the device.
8.4.1 Repairs
Products returned for repair must have a
and provide the following information to
to returning any product for repairing.
regarding the repair status.
• Data of the owner with telephone
number;
• Product name;
•
•
of the malfunction;
• Photocopy of delivery note or purchase
invoice of the device.
Service, when requesting the return
If a quote is not requested the repair will be
processed and your account billed accordingly
– provided the repair is not covered under
warranty.
8.4.2 ReturnedGoods
number that must be included in all the
shipping documents and clearly visible on the
must be shipped prepaid freight, otherwise
they will not be accepted.
CAUTION:Packaging
prevent damages during transport.
WARNING:All the products must be
products will be immediately returned to you,
and you may have other rights which vary by
state and municipality.
including, but not limited to, the implied
particular purpose.
shall the company be liable for any special,
incidental or consequential damages based
upon breach of warranty or any other legal
theory.
Some jurisdictions do not allow limits on
warranties, or on remedies, and, in such
jurisdictions, the limit in this and the preceding
paragraphs may not apply.
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