Mediatrix 1104 - Using Basic Telephony Services; Call Hold; Second Call

Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version)
Mediatrix 1104
7
Using Basic
Telephony Serv-
ices
The Mediatrix 1104 offers some basic telephony services.
Call Hold The Call Hold service allows you to temporarily put an existing call on
hold.
This assumes that your system administrator has properly enabled the
Call Hold service.
X To put the current call on hold:
1. Perform a Flash-Hook.
This puts the call on hold. You can resume the call in the
same way.
Second Call The Second Call service allows you to put an active call on hold, then
initiate a new call on the second line. This service is most useful with
the transfer and conference services.
This assumes that your system administrator has properly enabled the
Second Call service.
X To use the second call service:
1. Perform a Flash-Hook.
This puts the call on hold and the second line is automatically
connected to your line.
2. Initiate the second call.