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Mediatrix 1104 - Using the Call Transfer Features; Attended Call Transfer

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Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version)
Mediatrix 1104
9
4. Wait for the transfer tone (three “beeps”) followed by the dial
tone.
The call waiting tone is disabled.
X To re-enable the call waiting tone:
1. Take the receiver off-hook.
2. Replace the receiver on-hook.
The call waiting tone is re-enabled.
Using the Call
Transfer Features
The call transfer features allow you to transfer a current call to any
other extension or phone number. There are two (2) types of call
transfer features available:
attended transfer
blind transfer
Attended Call
Transfer
The attended call transfer (also known as call transfer with
consultation) allows you to transfer a current call to any other extension
or phone number. The individual at the other extension or phone
number must answer to complete the transfer.
This assumes that your system administrator has properly enabled the
Attended Call Transfer service.
X To transfer a current call attended:
1. Perform a Flash-Hook.
This puts the call on hold.
2. Wait for the transfer tone (three “beeps”).
3. Dial the number to which you want to transfer the call.
The third party answers.
4. Hang up your phone.
The call is transferred.

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