Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version)
Mediatrix 1104
8
Using the Call
Waiting Feature
The call waiting feature alerts you if you are already on the phone and
a second call happens. A “beep” (the call waiting tone) is heard and
repeated every ten (10) seconds to indicate there is a second incoming
call. This assumes that your system administrator has properly
enabled the Call Waiting service.
X To put the current call on hold:
1. Perform a Flash-Hook.
This puts the call on hold and the second line is automatically
connected to your line.
2. Answer the call on the second line.
X To switch from one line to the other:
1. Perform a Flash-Hook each time you want to switch between
lines.
X To terminate the first call before answering the second call:
1. Hang up the phone.
2. Wait for the phone to ring.
3. Answer the phone.
The second call is on the line.
Removing the
Call Waiting
Tone
You can temporarily activate/deactivate the call waiting tone indicating
a call is waiting. This is especially useful when transmitting faxes. If you
are about to send a fax, you can thus deactivate the call waiting tone
to ensure that the fax transmission is not disrupted by an unwanted
second call. When the fax transmission is completed and the line is on-
hook, the call waiting tone is automatically reactivated.
This assumes that your system administrator has properly enabled the
Call Waiting Cancel service.
X To deactivate the call waiting tone:
1. Take the receiver off-hook.
2. Wait for the dial tone.
3. Dial the sequence your system administrator has
implemented to deactivate the call waiting tone.
This sequence could be something like *70.
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