Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version)
Mediatrix 1104
10
5. If you want to get back to the first call (the call on hold), you
must perform two Flash-Hooks.
You are back with the first call and the third party is released.
Blind Call
Transfer
The blind call transfer (also known as call transfer without consultation
or unattended) allows you to transfer a current call to any other
extension or phone number. The individual at the other extension or
phone number does not need to answer to complete the transfer.
This assumes that your system administrator has properly enabled the
Blind Call Transfer service.
X To transfer a current call blind:
1. Perform a Flash-Hook.
This puts the call on hold.
2. Wait for the transfer tone (three “beeps”).
3. Dial the number to which you want to transfer the call.
4. Wait for the ringback tone, then hang up your phone.
The call is transferred. You can also wait for the third party to
answer if you want. In this case, the call transfer becomes
attended.
5. If you want to get back to the first call (the call on hold), you
must perform two Flash-Hooks.
You are back with the first call and the third party is released.
Note: If the number to which you want to transfer the call is busy or
does not answer, quickly perform a Flash-Hook. The busy tone or
ring tone is cancelled and you are back with the first call.
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