CUSTOMER ASSISTANCE INFORMATION
SECTION 8
Page 106 CMD-4081877 / 90-865861040 MARCH 2004
CE545
Resolving A Problem
Satisfaction with your Cummins MerCruiser Diesel product is very important to your dealer
and to us. If you ever have a problem, question or concern about your power package,
contact your authorized Cummins MerCruiser Diesel dealer / distributor. If additional
assistance is required, take these steps:
1. Talk with the dealership’s sales manager or service manager. If this
has already been done, then contact the owner of the dealership.
2. Should you have a question, concern or problem that cannot be
resolved by your dealership, please contact your local distributor of
Cummins MerCruiser Diesel products for assistance. The distributor
will work with you and your dealership to resolve all problems.
EXTRA
HELP
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial numbers for your power package
• The name and address of your dealership
• Nature of problem
The distributor for your area can be found by using the service locator on the Cummins
website (www.Cummins.com) or by contacting your local CMD distributor listed in the Yellow
Pages of the telephone directory. To locate the closest distributor, call 1-800-DIESELS.
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