WP4C 10 REPAIR INSTRUCTIONS
3. Do not ship your WP4C to us with the power cord; we have
plenty here to use with your instrument, and it may damage
the instrument in shipment.
4. Please review the RMA form and verify the ship to and bill to
information, contact name, and problem description. If any-
thing is incorrect, please contact a METER representative.
5. Tape the box in both directions so it will not break open in
shipment.
6. Include the RMA number in the attention line on the shipping
label.
Ship to:
METER Group, Inc.
ATTN: RMA (insert your RMA #)
2365 NE Hopkins Court
Pullman, WA 99163
10.2 Repair Costs
Manufacturers defects and instruments within the one-year warranty
will be repaired at no cost. For non-warranty repairs (including
cleanings for instruments in their warranty period), costs for parts,
labor, and shipping will be billed to you. We have a minimum repair
charge, and an extra fee will be charged for rush work. METER will
provide an estimated repair cost, if requested.
10.3 Loaner Service
METER has loaner instruments to keep you measuring water activity
while your instrument is being serviced. If your WP4C is still under
calibration warranty or you have a service plan with your instrument,
there is no charge for the loaner service.
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