11 TROUBLESHOOTING WP4C
11 Troubleshooting
WP4C is a high performance instrument, designed to have low main-
tenance and few problems if used with care. Unfortunately, some-
times even the best operators using the best instruments encounter
technical difficulties. Here is a list of some problems that may oc-
cur. If you have encountered a problem that is not addressed here,
or if these remedies still do not resolve your problem, contact ME-
TER at 509-332-5600 (for those outside the US). If purchased from
a distributor, please contact the distributor for assistance first.
11.1 Problems and Solutions
The following table is a brief guide to help you quickly define so-
lutions to your problems. For more detailed descriptions of these
problems and their solutions, see the explanations below the table.
Table 1: Troubleshooting Quick Guide
If this problem occurs: Refer to:
WP4C does not turn on Problem #1
Long Read Time Problem #2
Readings on KCl standards are too high/low to
adjust
Problem #3
Reading < −301.8 MPa Problem #4
Triangle appears in upper right corner Problem #5
“Block Failure” appears on screen after turning on
WP4C
Problem #6
“Set T” option no longer appears on System Con-
figuration menu
Problem #7
1. PROBLEM
WP4C does not turn on.
SOLUTIONS:
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