ROADSIDE ASSISTANCE
General Exclusions
The following scenarios are general
exclusions under the JSW MG
Roadside Assistance and therefore
JSW MG Roadside Assistance will
not be responsible for any
assistance costs as a result of any of
the following:
• Vehicle is involved in motor
racing, rallies, speed or duration
tests, practice runs, or operated
outside, subject to the
exclusivities provided herein and
in the owner manual;
• Assistance is required as a result
of wars, riots, uprising, mass
political demonstrations, pillage,
strike, use for military purposes
or acts of terrorism, earthquake
damage, freak weather
conditions, atmospheric
phenomena, nuclear
transformation phenomena or
radiation caused by artificial
acceleration of atomic particles;
• Breakdown is caused by
deliberate damage, or
participation or abetment in a
criminal act or oence;
• The immobilization is resulting
from damage caused by
intervention of the police or other
authorities;
• Any damage resulting from the
use of the vehicle against the
recommendations of the owner
manual;
• Any consequential costs and / or
damage to property as a result of
a breakdown;
• Vehicles kept in a non-
roadworthy condition or
not serviced in accordance
with the manufacturer's
recommendations;
• The damage / immobilization is
caused due to any repair work
done on the vehicle is from a
workshop which is not a member
of the Authorized JSW MG EV
Workshop Network;
• The damage / immobilization is
caused to the vehicle due to the
negligence / intentional driving of
the vehicle or tampering with the
vehicle, even after becoming
aware of the breakdown / fault /
damage.
• If the vehicle identification
number (VIN) of an insured
vehicle is declared as total loss
by the Insurer, the Roadside
Assistance (RSA) provided in
respect of such vehicle shall
become null and void with eect
from the date VIN of such vehicle
is declared as total loss by the
insurer.
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