ROADSIDE ASSISTANCE
General terms and conditions
remain with your vehicle
• Once you have called JSW MG
Roadside Assistance, it is vital
that you stay with your vehicle.
Should the JSW MG Roadside
Assistance representative arrive
at your vehicle while it is
unattended, the necessary work
will not be carried out.
Adverse Weather
• On occasion, adverse weather
conditions such as floods, heavy
rain, thunder / lighting, other
natural calamities or other
external factors may aect our
ability to provide services and it
may become physically
impossible to assist you until the
weather improves. During such
times, our main priority will be to
ensure that you and your
passengers are taken to a place
of safety; the recovery of your
vehicle may not be possible until
weather conditions permit.
External Factors
• MG will take every eort to reach
you once you make the call
however external conditions
(including traic, strike etc.),
could delay such an eort.
Locked Keys
• Whilst we will always endeavour
to provide assistance by the most
eicient method, modern
security systems sometimes
make it extremely diicult for us
to gain entry to your vehicle at the
roadside, should the spare keys
not be available. If a forced
emergency entry is required, you
will be asked to sign a declaration
stating that you have granted
permission for this to take place
and confirming that all costs
relating to any resulting damages
to your vehicle will be your sole
responsibility.
Replacement Costs
• The replacement cost for any
damaged part of the vehicle shall
not be covered by JSW MG
Roadside Assistance, unless it is
covered under any other
warranty(ies) provided by JSW MG
Motor, including the new vehicle
warranty, as may be applicable
and / or subscribed to by the
owner of the JSW MG vehicle.
5
R e p a i r & M a i n t e n a n c e
5-64
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