Section 18.0 - Warranty Policy
Automatic Door Operators SW-800 and SW-800C shipped after April 1, 2021 carry a 3-year warranty from date of
shipment or official installation date, whichever is greatest, proven by a copy of a Micom Dealer work order indicating
the installation date.
Accessories such as sensors, push plates, hardware, etc., are covered under the applicable manufacturer’s warranty in
effect at time of purchase.
Standard and Custom finish warranties are covered under the applicable manufacturer’s warranty in effect at time of
purchase. For specific finish warranties, contact customer service. Finishes include, but are not limited to, anodized,
powder coating, wet paint, and all cladded materials.
All other products not mentioned above are covered under a standard 1-year warranty, unless expressed in writing.
All goods sold are warranted to be free from defects in material and workmanship - the foregoing comprises seller’s sole
and entire warranty. All other warranties, written or verbal, expressed or implied, and including, but not limited to,
warranties of merchantability or fitness for intended purpose are expressly excluded.
Seller’s sole obligation under these warranties, during the period after date of manufacture as listed above, shall be to
issue credit, repair, or replace any items or part thereof which is proved to be other than as warranted. Seller shall have
the sole right to determine whether such parts shall be repaired or replaced or whether credit shall be issued. No
allowance shall be made for any labor charges for replacement of parts, adjustments or repairs, or any other work. In no
event shall seller be liable for collateral, liquidated or consequential damages.
If goods are claimed to be other than as warranted, seller, upon notice promptly given, will either examine the goods at
their site or issue shipping instructions for return to seller (transportation costs prepaid by buyer). These warranties shall
not extend to any goods or parts thereof which have been subjected to misuse or neglect, damage by accident,
rendered defective by reason of improper installation or by the performance of repairs, modifications or attachment to
other products outside of seller’s plant.
Because Micom has no control over conditions under which its products are used, Micom specifically does not warrant
the adequacy or sufficiency of any device or recommendations given to buyer. Nor does Micom warrant that every
Micom product complies with every code, standard or regulation in every community except as specifically stated in a
published Micom technical documentation or in writing by an officer of the company. Nor is Micom bound by the terms
of buyer’s agreements with other parties.
For projects located outside the United States or Canada, the limited warranty period for all products is 1 year from the
date of manufacture.
Micom Americas regional businesses located outside the United States or Canada may offer different warranty periods.
“United States or Canada” is defined as the several states of the United States, the District of Columbia, the
commonwealths, territories and possessions of the United States, and all of the Canadian provinces and territories.