Problem solving guide
36
An unsatisfactory wash result
Problem Possible cause and remedy
Liquid detergent does not
give the required result.
Liquid detergents usually contain no bleaching agents.
They do not remove fruit, coffee and tea stains.
Use a general purpose powder detergent containing a
bleaching agent.
Add stain removers to compartment of the detergent
dispenser drawer and fill liquid detergent into a
dispenser ball.
Never put stain removers and liquid detergent together in
the dispenser drawer.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used. The laundry
was heavily soiled with grease (oils, ointments).
Use more detergent or liquid detergent with this type of
soiled laundry.
Before washing the next load, run a 60°C programme
with liquid detergent but without a load.
White residues which look
like powder detergent are
seen on dark textiles after
washing.
The detergent contains compounds (zeolites) to aid water
softening which are not soluble in water. These have ended
up on the laundry.
Try to brush off the residues with a soft brush once the
laundry is dry.
Wash dark textiles using a detergent which contains no
zeolites. Liquid detergents do not usually contain
zeolites.
Textiles that were very
greasy are not properly
clean.
Select a programme with pre-wash. Use liquid detergent
for the pre-wash.
Continue to use universal powder detergent for the main
wash.
The use of heavy-duty detergent is recommended in the
main wash for very heavily soiled work clothing. Please seek
advice from the detergent manufacturer.
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