• improper operation, storage, misuse or abuse, accident or neglect, such as physical damage
(cracks, scratches, etc.) to the surface of the product resulting from misuse
• contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food
• use of the Products or Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions
• other acts which are not the fault of Motorola Solutions, are excluded from coverage.
Use of Non-Motorola Solutions Products and Accessories
Defects or damage that result from the use of Non-Motorola Solutions branded or certified
Products, Accessories, Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification
Defects or damages resulting from service, testing, adjustment, installation, maintenance,
alteration, or modification in any way by someone other than Motorola Solutions, or its authorized
service centers, are excluded from coverage.
Altered Products
Products or Accessories with:
• serial numbers or date tags that have been removed, altered or obliterated
• broken seals or that show evidence of tampering
• mismatched board serial numbers
• nonconforming or non-Motorola Solutions housings, or parts, are excluded form coverage
Communication Services
Defects, damages, or the failure of Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products Accessories or Software is
excluded from coverage.
10.4
Software
Table 15: Software Warranty Table
Products Covered Length of Coverage
Software
Applies only to physical defects of the media that
embodies the copy of the software.
90 days from the date of purchase.
Exclusions
Software Embodied in Physical Media
The warranty does not cover that the software will meet your requirements or will work in
combination with any hardware or software applications provided by third parties, that the operation
of the software products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
Software not Embodied in Physical Media
Software that is not embodied in physical media (for example, software downloaded from the
internet), is provided “as is” and without warranty.
68012000044-ED
Chapter 10 : Motorola Solutions Limited Warranty for the United States and Canada
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