Direct Line Access
DSX Feature Handbook Features ◆ 43
Features
Direct Line Access
Description
Direct Line Access lets an extension user access (seize) an individual line. After seizing the line, the user can
dial any outside telephone number without restriction. An extension’s Class of Service allows or denies
Direct Line Access. Direct Line Access is normally only provided for attendants, priority users and mainte-
nance personnel.
Operation
Priority users can access lines directly. Direct Line Access also lets maintenance personnel
access and test individual lines.
Using Direct Line Access
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To place a call over a specific line using Direct Line Access:
1.
Lift the handset.
2.
Press INTERCOM.
3.
Dial 1 plus the line number (e.g., 01 for line 1).
• If you hear busy tone, you may be able to dial 2 to queue for the line. See Line Queuing / Line Callback
(page 102) for more.
4.
Dial the outside number.
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