189
9. Appendix
Common Problems & Solutions
(→“POWER/STATUS/LIGHT/TEMP.Indicator”onpage186,187.)
Problem CheckTheseItems
Does not turn on
or shut down
• Checkthatthepowercordispluggedinandthatthepowerbuttonontheprojectorcabinetortheremote
control is on� (→ pages 14, 15)
• Checktoseeiftheprojectorhasoverheated.Ifthereisinsufcientventilationaroundtheprojectororifthe
room where you are presenting is particularly warm, move the projector to a cooler location�
• Thelightmodulemayfailtolight.Waitafullminuteandthenturnonthepoweragain.
• Incaseit’shardtothinkthetroubleisnotcausedontheabovementionedconditions,unplugthepower
cord from the outlet� Then wait 5 minutes before plugging it in again� (→ page 34)
Will turn off
• Ensurethatthe[OFFTIMER],[AUTOPOWEROFF]or[PROGRAMTIMER]isoff.(→ page 120, 135)
No picture
• Checkiftheappropriateinputisselected.(→ page 20) If there is still no picture, press the SOURCE button
or one of the source buttons again�
• Ensureyourcablesareconnectedproperly.
• Usemenustoadjustthebrightnessandcontrast.(→ page 93)
• CheckthattheSHUTTER(lensshutter)orAVMUTE(imageoff)buttonsarenotpressed.
• Checkthe[POWERONSHUTTER]intheonscreenmenuisnotsetto[CLOSE].
• Resetthesettingsoradjustmentstofactorypresetlevelsusingthe[RESET]intheMenu.(→ page 136)
• EnteryourregisteredkeywordiftheSecurityfunctionisenabled.(→ page 45)
• IftheHDMIINortheDisplayPortINsignalcannotbedisplayed,trythefollowing.
- Reinstall your driver for the graphics card built in your computer, or use the updated driver�
For reinstalling or updating your driver, refer to the user guide accompanied with your computer or
graphics card, or contact the support center for your computer manufacturer�
Install the updated driver or OS on your own responsibility�
We are not liable for any trouble and failure caused by this installation�
• SignalsmaynotbesupporteddependingontheHDBaseTtransmissiondevice.IRandRS232Ccannotbe
used in certain cases as well�
• BesuretoconnecttheprojectorandnotebookPCwhiletheprojectorisinstandbymodeandbeforeturning
on the power to the notebook PC�
In most cases the output signal from the notebook PC is not turned on unless connected to the projector
before being powered up�
* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-
saver or power management software�
• Seealsothepage190�
Picture suddenly
becomes dark
• CheckiftheprojectorisintheForcedECOmodebecauseoftoohighambienttemperature.
Color tone or hue is
unusual
• Checkifanappropriatecolorisselectedin[WALLCOLOR].Ifso,selectanappropriateoption.(→ page
115)
• Adjust[HUE]in[PICTURE].(→ page 93)
Image isn’t square to
the screen
• Repositiontheprojectortoimproveitsangletothescreen.(→ page 22)
• UsetheKeystonecorrectionfunctiontocorrectthetrapezoiddistortion.(→ page 42)
Picture is blurred
• Adjustthefocus.(→ page 26)
• Repositiontheprojectortoimproveitsangletothescreen.(→ page 22)
• Ensurethatthedistance between theprojectorandscreen is withintheadjustmentrange ofthelens.
(→ page 171)
• Hasthelensbeenshiftedbyanamountexceedingtheguaranteedrange?(→ page 174)
• Condensationmayformonthelensiftheprojectoriscold,broughtintoawarmplaceandisthenturned
on� Should this happen, let the projector stand until there is no condensation on the lens�
Image is scrolling
vertically, horizontally
or both
• Checkthecomputer’sresolutionandfrequency.Makesurethattheresolutionyouaretryingtodisplayis
supported by the projector� (→ page 177)
• AdjustthecomputerimagemanuallywiththeHorizontal/Verticalinthe[IMAGEOPTIONS].(→ page 94)
Remote control does
not work
• Installnewbatteries.(→ page 11)
• Makesuretherearenoobstaclesbetweenyouandtheprojector.
• Standwithin22feet(7m)oftheprojector.(→ page 12)
Indicator is lit or
blinking
• SeethePOWER/STATUS/LIGHT/TEMP.Indicator.(→ page 186, 187)