NEC Univerge SV8100 - Page 159

UNIVERGE SV8100 Issue 4.0
ACD Installation Manual 4 - 13
11-17 : ACD Group Pilot Number
Description
Use Program 11-17 : ACD Group Pilot Number to assign the ACD Master Number for
each ACD Group. This is the number users dial to transfer calls to the ACD Group.
Normally, you should use unassigned extension numbers (e.g., 500) for the master
number. If you want to use an extension number which, by default, has a port number
assigned (for example: in the 101~199, 3101~3257), first remove the default
assignment. For example, to use extension number 125 as an ACD Master Number,
first give extension port 025 a different extension assignment.
Default
 No ACD Group Pilot Numbers assigned to any ACD Group (1~64).
Conditions
None
Feature Cross Reference
 Automatic Call Distribution (ACD)
 Multiple Directory Numbers/Call Coverage Keys
Telephone Programming Instructions
To enter data for Program 11-17 (ACD Group Pilot Number):
1. Enter the programming mode.
Input Data
ACD Group Number 01~64
Item
No.
ACD Group Pilot Number
01 Dial (Up to eight digits)