UNIVERGE SV8100 Issue 4.0
ACD Installation Manual 2 - 21
To log your extension out of an ACD Group:
Multiline
Your display shows the ACD Group where you are logged in.
1. Press the Speaker key.
2. Dial
5.
- OR -
Press ACD Log On/Off key (PGM 15-07-01 or SC 752: code *10).
Your display shows: ACD LOGOUT (1:Yes, 0:No)
3. Dial 1 to log out.
You hear confirmation tone (if you dialed *5) or a single beep (if you pressed
the ACD Log On/Log Off key.
- OR -
Dial 0 to cancel the log out and return to the group.
Single Line Telephone
1. Lift handset.
2. Dial 655.
8.4 Changing ACD Group Assignment
To change your ACD Group Assignment:
1. Log out of your ACD Group. Refer to Agent Log In and Log Out on page
2-20.
2. Press the Speaker key.
3. Dial 670.
4. Dial the number of the new ACD Group (1~64) you are logging into.
You hear confirmation tone.
5. Log into the new ACD Group. Refer to Agent Log In and Log Out on
page 2-20.