NEC Univerge SV8100 - SECTION 7 SET UP SIMPLE DAY;NIGHT ANSWERING

Issue 4.0 UNIVERGE SV8100
2 - 6
Sample ACD Agent Work Schedule Worksheet (41-05-01)
ACD Work Schedule Number (1-4)
1
Day(s) of Week (41-07-01)
Monday-Friday
Work Period Start Time End Time
1
8:00 AM Noon
2
Noon 1:00 PM
3
1:00 PM 5:00 PM
4
5:00 PM Midnight
5
Midnight 8:00 AM
ACD Agent Work Schedule Worksheet (41-05-01)
ACD Work Schedule Number (1-4)
Day(s) of Week (41-07-01)
Work Period Start Time End Time
1
2
3
4
5
6
7
8