NEC Univerge SV8100 - Page 36

Issue 4.0 UNIVERGE SV8100
3 - 4
Conditions
None
Default Setting
Refer to ACD Setup Options (Program 41-14-xx) on page 3-3.
Programming
 41-14-01
through
41-14-15 ACD Options Setup
Set various options for each ACD Group. Refer to
ACD Setup Options
(Program 41-14-xx) on page 3-3.
10 ACD No Answer Skip
Time
Sets how long a call into an ACD
Group will ring an idle extension
before routing to the next agent.
- 10 Seconds
12 Start Headset Ear Piece
Ringing (for SLT)
-
-0
13 1st Data – ACD Queue
1-Digit Assignment
-
-Blank
2nd Data – Destination
Number Type
-
-0
3rd Data – Destination
Number
-
-Blank
14 DTMF Detection
Assignment during Delay
Announcement
Is the DTMF Detection for Dial Out
during (1) or after (0) the message is
played
-1
15 DTMF Detect Time after
Delay Announcement
Message
How long is the DTMF Detection
after the Delay Announcement
Message.
-0
ACD Setup Options (Program 41-14-xx) (Continued)
Item Name Option Function Related Features Default