Chapter 2 TROUBLESHOOTING
2-20 NWA-033627-001 Rev.4.0
95ch2001.fm
FAULT INFORMATION DISPLAY
Remedial Action on Each Fault Kind
FAULT
KIND
NUMBER
FAULT
CONTENT
FAULT INFORMATION REMEDIAL ACTION
017 Activation
Code error
occurred
during the
License Acti-
vation (Center
Activation)
Authentication result: ID Code Error Enter the correct activa-
tion code.
Check the capitals, sym-
bol and register the pre-
liminary activation code
or the formal activation
code again.
Access to the Software
License Activation Cen-
ter.
Obtain the activation
code and register to the
PBX.
Authentication result: PS location
registration
restriction/
origination
restriction
021 ISDN D-
channel link
connection
failure
Check the status of the local
office line or public network
line.
022 CCIS link
connection
failure IPT
link connec-
tion failure
Check the status of the local
office line or remote office
line.
Continued on next page
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JULY/17/2009
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