What to do if Neptune Technology Gateway fails to retrieve reading?
If the Neptune Technology Gateway fails to retrieve a reading, it often points to a cut wire. Begin by checking the connection between the register and the R900 cellular endpoint. If you're using a non-autodetect ProRead™ register, make sure it's programmed for three-wire mode.
General| Brand | Neptune Technology |
|---|---|
| Model | R900 |
| Category | Gateway |
| Language | English |
Overview of the R900 BCT capabilities and software-defined nature.
Identifies the basic physical components of the R900 BCT.
Instructions for checking and inspecting the received equipment for damage.
Describes the different modes of operation for the R900 BCT and how to change them.
Defines the different colors of the Mode LED for various operating states.
Step-by-step instructions for pairing the Nomad handheld with the R900 BCT.
How to use the R900 BCT to read a route, including antenna orientation advice.
Accessing the R900 BCT status screen via the Neptune 360 Mobile app.
Instructions and methods for updating the R900 BCT firmware.
Information on the E-CODER register and its modes, including dial displays.
Guidelines for manually entering meter readings, including preferred formats.
Setting up R900 readings for EZ Route in N_SIGHT software.
How high/low limit tests are performed on entered meter readings for data validation.
Defines the different record types used in the N_SIGHT file format.
Lists and describes the read codes used in the N_SIGHT file format.
A sample questionnaire for fixed network implementation planning.
Information on server requirements for N_SIGHT software.
Defines the IT department's role in implementing the AMI system.
Details typical ports required for firewall, server, and router configuration.
Details required ports for R900 Gateway v4 communication.
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