Nera WorldCommunicator - Page 41

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Nera WorldCommunicator
GETTING STARTED
TROUBLESHOOTING CONT’D
5. The WorldCommunicator
functions abnormally:
6. Unsuccessful call
attempt:
7. Problems with telefax:
Faulty or no power
The called party is busy.
Subscriber busy
appears in the display.
The following messages
appear in the display:
No response from net
or Not authorized for this
service.
This message appears:
"Traffic log is full"
Incomplete dialing
Service not commissioned
System transmission
delays
 Turn off power and disconnect power cable/battery.
 Connect power cable/battery, and switch on again.
 Call the Net service provider. If unsuccessful, wait
for some time and try again.

Call another destination (another country).
 Check that the correct service provider is shown in the
display.
 The WorldCommunicator is not properly commissioned.
Check with the Net service provider.
 Connect a PC to the WorldCommunicator and read/print
out the traffic log to allow further logging.
 Remember to press "#" as last digit before starting
transmission.

Instead of "#", try to enter: 902 + 00 + country code
+ subscriber number (+ if DECT).
 See problem 6.
 The OFF-HOOK time should be as long as possible
(e.g. 2 minutes). When the fax machine is called,
ringing time should be set to minimum (e.g.
immediate answer).
 Try a different fax machine. Check that a Group
4 fax is used on the ISDN interface, and Group 3
fax via analog/ISDN adapter.
Problem Probable cause Action