41
6
6. Troubleshooting
This chapter gives information about troubleshooting your NETGEAR Wireless Cable Gateway
CG3000. For the common problems listed, go to the section indicated.
• Have I connected the gateway correctly?
Go to Basic Functions on page 42.
• I cannot access the gateway configuration with my browser.
Go to Access the Gateway Configuration on page 43.
• I have configured the gateway but I cannot access the Internet.
Go to Troubleshoot the ISP Connection on page 44.
• I cannot remember the gateway’s configuration password or I want to clear the
configuration and start over again.
Go to Factory Default Settings in Appendix A.
Tip: NETGEAR provides helpful articles, documentation, and the latest
software updates at
http://www.netgear.com/support.