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NetModule NB3700 - Troubleshooting and Tech Support

NetModule NB3700
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NB3700 User Manual 3.8
5.8.7. Troubleshooting
Network Debugging
Log Files
You can view the system log here by selection the option Debug log or if you are interested
in the boot log select Boot log.
Another way to see what is going on on the box is opening a SSH or Telnet session as
root and typing tail-log. Furthermore the system log can be redirected to a syslog
server, see section 5.8.1.
Figure 5.59.: Log Viewer
Tech Support
You can generate and download a tech support file here. We strongly recommend pro-
viding this file when getting in touch with our support team, either by e-mail or via our
on-line support form, as it would significantly speed up the process of analyzing and
resolving your problem. Log files can be viewed a downloaded and reset here. Please
study them carefully in case of any issues. Various tools reside on this page for further
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