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CHAPTER 7
7.
Factory Service
7.1 Introduction
This section contains information regarding obtaining factory service for the Model
8000. The user should not attempt any maintenance or service of this instrument
and/or accessories beyond the procedures given in chapters 5 and 6. Any problems
which cannot be resolved using the guidelines listed in chapters 5 and 6 should be
referred to Newport Corporation factory service personnel. Contact Newport
Corporation or your Newport representative for assistance.
7.2 Obtaining Service
To obtain information concerning factory service, contact Newport Corporation or
your Newport representative. Please have the following information available:
1. Instrument model number (On front panel)
2. Instrument serial number (On rear panel)
3. Description of the problem.
If the instrument is to be returned to Newport Corporation, you will be given a
Return Materials Authorization (RMA) number, which you should reference in your
shipping documents as well as clearly marked on the outside of the shipping
container.
Please fill out the service form, located on the following page, and have the information ready when
contacting Newport Corporation. Return the completed service form with the instrument.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
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