Troubleshooting: Q&A
113
Copyright © 2007 Nokia. All rights reserved.
Q: The note Retrieving message is shown briefly. What is
happening?
A: The device is trying to retrieve a multimedia message from
the multimedia messaging center.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Select Messaging > Options >
Settings > Multim. msg..
Q: How can I end the data connection when the device starts
a data connection again and again?
A: To stop the device from making a data connection, select
Messaging and one of the following:
On receiving msg. > Defer retrieval—To have the
multimedia messaging center save the message to be
retrieved later, for example, after you have checked the
settings. After this change, the device still needs to send
information notes to the network. To retrieve the message
now, select Retr. immediately.
On receiving msg. > Reject message—To reject all
incoming multimedia messages. After this change,
the device needs to send information notes to the network,
and the multimedia messaging center deletes multimedia
messages that are waiting to be sent to you.
Multimedia recept. > Off—To ignore all incoming
multimedia messages. After this change, the device does
not make any network connections related to multimedia
messaging.
PC connectivity
Q: Why do I have problems in connecting the device to my
PC?
A: Make sure that Nokia PC Suite is installed and running on
your PC. See the user guide for Nokia PC Suite on the
CD-ROM. For further information on how to use Nokia PC
Suite, see the help function on Nokia PC Suite or visit the
support pages at www.nokia-asia.com.
Wireless LAN
Q: Why can't I see a wireless LAN (WLAN) access point even
though I know I'm within its range?
A: It may be that the WLAN access point uses a hidden
service set identifier (SSID). You can only access networks
that use a hidden SSID if you know the correct SSID and
have created a WLAN internet access point for the
network on your Nokia device.
Q: How do I switch wireless LAN (WLAN) off on my Nokia
device?
A: The WLAN on your Nokia device will switch off when you
are not trying to connect, or are not connected to another
access point, or scanning for available networks. To further
reduce battery consumption, you can specify that your
Nokia device does not scan, or scans less often, for
available networks in the background. WLAN will switch
off in between background scans.
9253189_N80_en_apac.book Page 113 Tuesday, September 25, 2007 10:09 AM
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