Troubleshooting: Q&A
113
Copyright © 2007 Nokia. All rights reserved.
Q: The note Retrieving message is shown briefly. What is 
happening? 
A:  The device is trying to retrieve a multimedia message from 
the multimedia messaging center.
Check that the settings for multimedia messaging are 
defined correctly and that there are no mistakes in phone 
numbers or addresses. Select Messaging > Options > 
Settings > Multim. msg..
Q:  How can I end the data connection when the device starts 
a data connection again and again? 
A:  To stop the device from making a data connection, select 
Messaging and one of the following:
On receiving msg. > Defer retrieval—To have the 
multimedia messaging center save the message to be 
retrieved later, for example, after you have checked the 
settings. After this change, the device still needs to send 
information notes to the network. To retrieve the message 
now, select Retr. immediately.
On receiving msg. > Reject message—To reject all 
incoming multimedia messages. After this change, 
the device needs to send information notes to the network, 
and the multimedia messaging center deletes multimedia 
messages that are waiting to be sent to you.
Multimedia recept. > Off—To ignore all incoming 
multimedia messages. After this change, the device does 
not make any network connections related to multimedia 
messaging. 
PC connectivity
Q:  Why do I have problems in connecting the device to my 
PC?
A:  Make sure that Nokia PC Suite is installed and running on 
your PC. See the user guide for Nokia PC Suite on the 
CD-ROM. For further information on how to use Nokia PC 
Suite, see the help function on Nokia PC Suite or visit the 
support pages at www.nokia-asia.com.
Wireless LAN
Q: Why can't I see a wireless LAN (WLAN) access point even 
though I know I'm within its range?
A:  It may be that the WLAN access point uses a hidden 
service set identifier (SSID). You can only access networks 
that use a hidden SSID if you know the correct SSID and 
have created a WLAN internet access point for the 
network on your Nokia device.
Q:  How do I switch wireless LAN (WLAN) off on my Nokia 
device?
A:  The WLAN on your Nokia device will switch off when you 
are not trying to connect, or are not connected to another 
access point, or scanning for available networks. To further 
reduce battery consumption, you can specify that your 
Nokia device does not scan, or scans less often, for 
available networks in the background. WLAN will switch 
off in between background scans.
9253189_N80_en_apac.book  Page 113  Tuesday, September 25, 2007  10:09 AM