Gear units – Manual with installation instructions
74 B 1000 en-3921
7.6 Repair information
For enquiries to our technical and mechanical service department, please have the exact gear unit
type and, if applicable, the order number to hand. You can find this information on the name plate.
7.6.1 Repairs
In case of repair, remove all non-original parts from the gear unit or geared motor. No guarantee can
be given for any attached parts, such as rotary encoders or external fans.
Send the device to the following address:
Getriebebau NORD GmbH & Co. KG
Serviceabteilung
Getriebebau-Nord-Straße 1
22941 Bargteheide
If possible, state the reason for returning the component/device. Specify a contact person for queries.
This is important in order to keep repair times as short as possible.
7.6.2 Internet information
In addition, you will find the manuals in the available languages on our website: www.nord.com.
7.7 Warranty
NORD GmbH & Co. KG accepts no liability for damage to persons, materials or assets as a result of
failure to observe this operating manual, operating errors or incorrect use. General wearing parts, e.g.
radial seals are excluded from the warranty.
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