Chapter 3
Troubleshooting
Overview
The following sections contain information on troubleshooting issues you may encounter when using the
HR4000 Spectrometer.
NIR Spectrometer Connected to PC Prior to
OOIBase32 Installation
If you connected your NIR Spectrometer to the computer prior to installing your Ocean Optics software
application, you may encounter installation issues that you must correct before your Ocean Optics device
will operate properly.
Follow the applicable steps below to remove the incorrectly installed device, device driver, and
installation files.
Note
If these procedures do not correct your device driver problem, you must obtain the
Correcting Device Driver Issues document from the Ocean Optics website:
http://www.oceanoptics.com/technical/engineering/correctingdevicedriverissues.pdf.
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