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Section 6 - Appendix A - Troubleshooting
OKI OkiLAN 6020e User’s Guide
EtherTalk
• Compare the zone in which the OkiLAN 6020e
appears in the Chooser to the zones searched. Search
the same zone where the OkiLAN 6020e appears in
the Chooser.
OkiLAN 6020e Utility Errors
Message: AppleTalk network is inaccessible.
Recommended Action: Examine network connections
and verify AppleTalk is active in the Chooser.
Message: Device limit exceeded. First 100 devices will
be shown.
Recommended Action: There are a maximum of 100
devices. Reduce the number of zones you are searching
and try again.
Message: Device returned invalid local zone list.
Recommended Action: Verify proper router operation.
Message: Incompatible version of OkiLAN 6020e
utility.
Recommended Action: Call 1-800-OKI-DATA
(1-800-654-3282).
Message: NBP Lookup Error.
Recommended Action: Try again.
Message: “Name” @ “Zone” is busy.
Recommended Action: Unable to change the
configuration at this time. Try again.
Message: “Name” @ “Zone” is not responding. Verify
the OkiLAN 6020e is powered on. To reconnect with the
device, return the zone selection window and search
again.
Recommended Action: The device did not respond. If
a reset has just taken place, the OkiLAN 6020e may not
be registered on the network yet. Verify the OkiLAN
6020e is powered on. Search the network again to find
the device.
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