Oki C711WT Network Guide

Troubleshooting > 48
T ROUBLESHOOTING
The network addresses used in this manual are shown for example only. Network addresses
used in your installation must be generated from your own network.
TCP/IP
C OMPUTER CANNOT FIND THE NETWORK INTERFACE CARD
Turn the printer off for 15 seconds and then on again.
Confirm the network interface is enabled on the printer.
Check there is a response to the PING command.
Check that the network cable is correctly connected and that the green LED close to the
printer’s network interface is lit. If not, change the cable and try again.
Run the self-diagnostic test.
Check the IP Address, Subnet Mask and Gateway are correct.
Check that the TCP/IP protocol is set to Enable.
Reset the network interface card to factory default settings.
If DHCP, BOOTP and RARP are not used, ensure they have been set to Disable.
C ANNOT PRINT WITH LPR AND FTP
Turn the printer off for 15 seconds and then on again.
Check there is a response to the ping command.
Check the network cable is correctly connected.
Change the cable and try again.
Check the host name and IP address are configured in the workstation.
Check the printer port name is configured in the workstation.
There are three port names: lp, euc and sjis. Use lp by default as euc and sjis are specific
to PostScript printers.
I NCORRECT USER NAME ON THE BANNER PAGE
If printing with lpr, the user name printed is unknown and the filename printed is the Spool
file name.
If printing with FTP, the user name printed is the user name entered during FTP login and
the file name printed is the transmitted file name. If the print directory name is indicated
in the put command, the file name is not printed. The printer name printed is the logical
directory name.

Oki C711WT Specifications

General

Color	Yes
Duplex printing	No
Print technology	LED
Resolution color	600 x 600 DPI
Maximum resolution	1200 x 600 DPI
Time to first page (black, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Printing colors	Cyan, Magenta, White, Yellow
Maximum duty cycle	30000 pages per month
Number of print cartridges	-
Page description languages	PostScript 3
Maximum internal memory	768 MB
Sound power level (standby)	37 dB
Sound pressure level (printing)	54 dB
Total input capacity	630 sheets
Total output capacity	350 sheets
Maximum input capacity	1690 sheets
Total number of input trays	1
Maximum number of input trays	3
Multi-Purpose tray input capacity	100 sheets
Envelopes sizes	9, 10, C5, DL
Maximum print size	210 x 297 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	64 - 250 g/m²
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	1.2 W
Power consumption (printing)	600 W
Power consumption (PowerSave)	15 W
Storage temperature (T-T)	-10 - 43 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Power supply type	AC
Networking features	Fast Ethernet
Networking standards	IEEE 802.3, IEEE 802.3u
Display	LCD
Product color	Gray

Weight and Dimensions

Dimensions (WxDxH)	435 x 546 x 389 mm