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6. Troubleshooting
Printed Images are Fading Vertically
Cause Solution Reference
The LED head is dirty. Wipe the LED head with a soft tissue
paper.
Cleaning the LED Head
The toner is low. If "Toner Low" or "Toner Empty.
Replace with new Toner Cartridge."
appears, replace the toner cartridge.
Replacing the Toner Cartridge
The paper is unsuitable. Use recommended paper.
Loading Paper
Supported Paper
Printed Images are Light
Cause Solution Reference
The toner is low. If "Toner Low" or "Toner Empty.
Replace with new Toner Cartridge."
appears, replace the toner cartridge.
Replacing the Toner Cartridge
The paper is damp. Use paper stored under proper
temperature and humidity conditions.
Loading Paper
Supported Paper
The paper is unsuitable. Use recommended paper.
Loading Paper
Supported Paper
The paper is unsuitable.
The settings of the media type and
weight are incorrect.
Press the scroll button or ,
select [Menus] > [Tray Configuration]
> the paper tray you are using, and
then select the proper values for
[Media Type] and [Media Weight]. Or,
select a thicker values for [Media
Weight].
Loading Paper
Supported Paper
Recycled paper is used. Press the scroll button or ,
select [Menus] > [Tray Configuration]
> the paper tray you are using, and
then select the proper values for
[Media Type] and [Media Weight].
Loading Paper
Supported Paper
The opening of the toner cartridge is
still sealed with tape.
Peel off the tape.
Replacing the Toner Cartridge
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