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6. Troubleshooting

The Entire Paper Area is Lightly Stained When Printing on

Envelopes or Coated Paper

Cause Solution Reference

The toner may stick to the whole area

of the envelope or coated paper.

This is not a malfunction.

Coated paper is not recommended.

Toner Comes Off When Printed Paper is Rubbed

Cause Solution Reference

The settings of the media type and

weight are incorrect.

Press the scroll button or ,

select [Menus] > [Tray Configuration]

> the paper tray you are using, and

then select the proper values for

[Media Weight]. Or, select a thicker

value for [Media Weight].

Loading Paper

Supported Paper

Recycled paper is used. Press the scroll button or ,

select [Menus] > [Tray Configuration]

> the paper tray you are using, and

then select a thicker value for [Media

Weight].

Loading Paper

Supported Paper

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General

Print Technology	LED
Maximum Paper Size	A3
Processor	800 MHz
Operating Systems Supported	Windows, Mac OS, Linux
Dimensions	449 x 552 x 360 mm
Weight	37 kg
Print Resolution	1200 x 600 dpi
Duplex Printing	Yes
Memory	1 GB
Connectivity	USB, Ethernet
Interface	USB, Ethernet
Media Size	A6 to A3