Oki MC573dn - 9 Troubleshooting

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Troubleshooting

If Paper Jams Occur

If a Document Jam Occurs

Copy Problems

Scan Problems

Print Problems

Fax Problems

If an Error Message is Displayed on the Operator Panel

Main Page

Table of Contents2
Before Starting5
Cautions Related to Safety6
General Cautions7
About this Manual9
About Descriptions9
Trademarks and Other Information11
License13
Setting up14
Installation Requirements15
Installation Environment15
Installation Space16
Checking the Accessories18
Unpacking and Installing the Machine19
Installing the Optional Equipment23
Installing the Wireless LAN Module23
Installing the Additional Tray Unit24
Setting the Printer Driver26
Connecting a Telephone Line28
Connecting to the Public Line (if Using Only for Faxes)28
Connecting to the Public Line (if Connecting a Telephone to the Machine)29
Connecting the Optical IP Telephone30
Connecting to the ADSL Environment31
Connecting PBX, Home Telephone or Business Phone32
Connecting as an Extension Telephone32
Connecting a CS Tuner or Digital Television33
Connecting the Power Code34
Connecting a LAN Cable/Usb Cable36
Connecting a LAN Cable36
Connecting a USB Cable38
Loading Paper in the Tray40
Checking the Setting Information42
Setting up this Machine43
Language Setup43
Setting Date and Time45
Setting the Administrator Password47
Fax Setup48
Network Settings50
E-Mail Setting51
Test Print54
Connecting to a Wireless LAN (Only When the Wireless LAN Module Is Mounted)56
Before Connecting to a Wireless LAN56
Enabling Wireless LAN Connection57
Connecting to an Access Point (Infrastructure)59
Setting up [Enabling Default Gateway]72
Connecting to the Machine Directly (AP Mode)74
Installing a Driver and Software to a Computer78
For Windows78
For Mac os X81
Basic Operations85
Names of Components86
Front View86
Rear View87
Inside of the Machine88
Basic Operations on the Operator Panel89
Names and Functions89
Name and Functions on the Touch Panel90
Entering Characters92
Adjusting the Angle of the Operator Panel93
Turning on or off the Machine94
Turning on the Machine94
Turning off the Machine95
Loading Paper97
About Paper Types that Can be Loaded97
Loading Paper in Tray 1/2/3100
Loading Paper in the MP Tray101
Paper Storage103
Setting a Document104
About Documents that Can be Set104
Setting in the ADF105
Setting on the Document Glass107
Copy108
Copying109
Cancelling Copying110
Specifying the Number of Copies111
Descriptions of Screens for Copy112
Scan115
Sending Scanned Data as an E-Mail Attachment116
Before Using Scan to E-Mail116
Entering E-Mail Address to Send E-Mail117
Saving Scanned Data in a Shared Folder119
Creating a Shared Folder in a Computer119
Registering a Destination (Profile)120
How to Use Scan to Shared Folder121
Cancelling Scanning122
Descriptions of Screens for Scan123
Scan to E-Mail Screen123
Scan to Shared Folder Screen126
Print129
Printing from a Computer (Windows)130
For Windows PCL Printer Driver130
For Windows PS Printer Driver131
Printing from a Computer (Mac os X)133
Cancelling a Print Job134
About Screens and Functions of each Printer Driver135
Windows PCL Printer Driver135
Windows PS Printer Driver137
Mac os X PS Printer Driver139
Descriptions of Screens for Print144
Fax145
Basic Operations of Fax Functions146
Entering Fax Number to Send a Fax146
Cancelling a Fax Transmission147
Setting for Receptions149
Setting the Reception Mode149
Drd151
Receiving Operation152
Descriptions of Screens for Fax154
Fax Screen154
Maintenance157
Replacing Consumables158
Cautions When Replacing Consumables158
Replacing the Toner Cartridges159
Replacing the Image Drum163
Replacing the Image Drum and Toner Cartridge at the same Time167
Cleaning each Part of the Machine171
Cleaning the Document Glass171
Cleaning the LED Head172
Troubleshooting174
If Paper Jams Occur175
If the Error Code Is "370", "371", "372175
If the Error Code Is "380", "381", "382", "385", "389180
If the Error Code Is "390184
If the Error Code Is "391", "392", "393187
If the Error Code Is "409189
If a Document Jam Occurs194
If a Document Is Visible in the Paper Path194
If a Document Is Invisible in the Paper Path195
Copy Problems197
Unable to Copy197
Scan Problems199
Unable to Scan199
Print Problems200
Unable to Print200
Fax Problems202
Unable to Send a Fax202
Unable to Receive a Fax204
If an Error Message Is Displayed on the Operator Panel205
Error Message List205
Operating Management/ Specifications215
Changing the Administrator Password216
Saving Power Consumption with the Power Save Function217
Setting the Length of Idle Time before Entering Power Save Mode217
Time)217
Setting the Length of Idle Time before Entering Sleep Mode218
Restrictions in Power Saving Function218
Automatically Turning off the Machine (Auto Power Off)219
Setting the Length of Idle Time before Auto Power off Works220
Specifications221
General Specifications221
Copier Specifications222
Fax Specifications222
Scanner Specifications223
Printing Specifications223
Network Specifications224
Wireless LAN Specifications (Option)225
Contact Us226

Oki MC573dn - 9 Troubleshooting

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